At a recent business forum, State Secretariat of Civil Aviation spokesperson Sinn Chanserey Vutha said airport workers nationwide had almost entirely stopped accepting tips or cash gifts from travellers. He described this as progress in public-service transparency and management.
He said tips to staff had previously occurred at some airports and had become a common tacit practice, undermining fairness in service. Now, even when travellers put cash in their passports, staff return it rather than accept it.
He said the measure reduced improper financial dealings and reflected improved aviation governance. The government was continuing to strengthen management and supervision at airports nationwide to ensure more orderly, efficient and fair public services.
“We are working towards standardized and transparent airport services so that the grey area around collecting tips disappears entirely,” he added.
Compiled report by this station
